Buyer Protection for New Construction
Before You Visit a Builder, Protect Your Right to Independent Representation
Get connected with a vetted new-construction buyer’s agent before builder registration rules limit your options.
Founded by licensed real estate professionals with direct new-construction experience
Buyer inquiries are private
No public lead blast
No separate referral fee charged to buyers
Matched based on verified builder-specific experience, not self-reported claims
New Construction Is a Process— Not a Transaction
Buying new construction is different from buying a resale home. Builder contracts, registration rules, timelines, inspections, incentives, and warranty issues can create decision points many buyers do not expect. Even experienced agents may have limited exposure to builder-specific processes. In this setting, relevant new-construction experience and early representation can make a meaningful difference.
Contracts are builder-written
Registration rules limit representation
Incentives change quickly
Warranty issues extend long after closing
Model home reps are not your advocate
Build Timelines Shift
What You Get With New Home Hero
✓ Know the rules before you tour. Builder sales reps represent the builder, not the buyer. A vetted buyer’s agent helps you understand your options before your first visit.
✓ Builder contract terms clarified early. Builder contracts are drafted by the builder. Your agent helps identify key terms, deadlines, and decision points before they become harder to address.
✓ Incentives, upgrades, and rate buydowns explained. Builder incentives can change quickly. An experienced agent helps you evaluate timing, tradeoffs, and the right questions to ask.
✓ Pre-drywall inspection timing explained. There is a limited window after framing and rough-ins but before drywall when issues may still be visible. Problems such as damaged trusses, missing insulation, or plumbing errors can be harder to identify once the walls are closed.
✓ Builder registration rules addressed early. In some communities, visiting or registering without representation can limit later options. A vetted agent helps clarify the rules before they become a problem.
✓ Support through closing and early post-closing issues. Buyers may still face punch-list items, warranty questions, and follow-up issues after closing. Your agent relationship is designed to support the process beyond contract signing.
Getting Protected Takes 2 Minutes
Tell Us About Your Purchase A short form covering your location, timing, and where you are in the process.
We Match You Privately We will match you with a vetted Hero Agent in your market, we work to connect you based on location, timing, and fit.
Your Agent Reaches Out In many cases, initial contact happens within 24–48 hours. Timing may vary by market and agent availability.
No obligation. Vetted agents. Expanding markets across the U.S.
We do not share your inquiry with builders or their sales teams.
Just exploring?
Start with the buyer guide if you are early in the process.
Frequently Asked Questions
-
In many transactions, buyer-agent compensation may be offered through the builder or seller side, but terms vary by builder, brokerage, loan structure, and state. Your agent can explain how this works in your market.
-
No. Your inquiry stays with us. We never share your information with builders or their sales teams. Your agent represents you independently.
-
You may still have representation options, but timing matters. Builder policies vary. The sooner you connect with a Hero Agent, the easier it is to assess what is still possible in your situation.
-
We review agent experience using objective criteria, including recent new-construction transaction history, rather than relying solely on self-reported claims.
Proven new construction transaction experience (recent closings)
Builder-contract fluency + ability to flag common risk points
Knowledge of registration rules, incentives, and upgrade strategy
Inspection milestone process (pre-drywall + final walkthrough readiness)
Responsiveness + communication standards (timely updates and documentation)
-
Before visiting a model home, understand the builder’s registration rules for that community. In some cases, providing your information or visiting without representation can affect later options. Many buyers benefit from speaking with an experienced agent first, even if they are just beginning to explore.
-
A pre-drywall inspection takes place after framing and major systems are in but before drywall covers them. It may help identify issues that are harder to see later, such as framing concerns, insulation gaps, or plumbing problems. Many buyers do not realize this inspection window exists, and experienced new-construction agents often discuss whether it makes sense in the process.
-
We're actively expanding our network across all 50 states. If we don't have a match in your market yet, we'll let you know and can notify you when one becomes available.
-
Many builders require buyers to identify their agent on the first visit or first contact with the sales team. If that step is missed, later representation options may be limited. This is one reason timing matters so much in new construction.
-
You can. But new construction often involves builder-drafted contracts, registration rules, milestone timing, inspection windows, incentive tradeoffs, and post-closing issues that may arise less often in resale. Even strong resale agents may have less exposure to builder-specific processes, so buyers often benefit from asking detailed questions about recent new-construction experience.
-
Builders generally cooperate with buyer agents, but each builder sets its own rules around registration, commission, and access. Some require registration before your first visit. Others have specific deadlines. A Hero Agent already understands these rules for the builders in your market and knows how to navigate them before they become a problem.