Question 1

Do I need a real estate agent when buying a new construction home?

Accepted Answer

The builder's sales agent works for the builder, not for you. Without your own buyer's agent, no one at the table is legally representing your interests. A buyer's agent can review the contract, negotiate incentives, and catch issues before you sign. New Home Hero matches buyers with a licensed agent — in many cases at no cost to the buyer, as builder-offered compensation is common though terms vary.

Question 2

Does having a buyer's agent cost more when buying new construction?

Accepted Answer

Having a buyer's agent does not automatically increase the purchase price. In many new construction transactions, the builder offers compensation to a cooperating buyer's broker. Buyers should confirm compensation terms with their agent before committing to representation.

Question 3

What is a new construction buyer protection service?

Accepted Answer

A new construction buyer protection service matches homebuyers with a licensed real estate agent who reviews the builder's contract, negotiates on the buyer's behalf, and advocates for their interests throughout the transaction.

Question 4

Can I bring my own agent to a new construction purchase after visiting the model home?

Accepted Answer

Most builders require that a buyer's agent be registered on the first visit to the community. If you visit a model home without an agent and later want representation, many builders will not allow it. New Home Hero helps buyers understand this rule and get matched with an agent before their first builder visit.

Question 5

What is a builder registration rule?

Accepted Answer

A builder registration rule is a policy set by a builder requiring buyers to name their real estate agent before their first visit to a model home or sales center. Buyers who visit without registering an agent first may lose the right to independent representation. These rules vary by builder and community and are often not disclosed to buyers in advance.

Question 6

How does New Home Hero work?

Accepted Answer

New Home Hero is a buyer protection and agent referral platform. Buyers submit a request, and New Home Hero matches them with a licensed real estate agent experienced in new construction. Buyer agent compensation is negotiable and is often offered by the builder. Terms vary by builder, brokerage, and state.

Question 7

What is the difference between a builder's sales agent and a buyer's agent?

Accepted Answer

A builder's sales agent is employed by or contracted with the builder and has a legal obligation to the builder's interests. A buyer's agent is legally obligated to represent the buyer's interests. In new construction, having only the builder's agent present means the buyer has no independent representation.