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Buyer Protection Guide for New Construction Homes
Buying a newly built home is very different from purchasing a resale property. Builders control contracts, timelines, incentives, inspections, and warranty terms — all of which can significantly affect your long-term outcome.
This guide explains the critical decisions buyers face and how to protect your interests throughout the new construction process.
Before You Visit a Model Home
Many builders require buyers to register during their first visit to a sales office. Registering without independent representation may limit your ability to bring an agent later. Understanding these rules before touring communities can preserve your options and negotiating power.
Why Buyer Protection Matters
Builder sales representatives work for the builder. Their role is to sell homes and protect the builder’s interests. Independent representation helps ensure that contracts, timelines, upgrades, and warranties are evaluated from the buyer’s perspective.
Establish Representation Early
Protection is most effective before signing a contract or registration form. Early guidance can help you evaluate communities, compare incentives, and avoid decisions that cannot be reversed later in the process.
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Understanding Builder Contracts
New construction contracts are drafted by builder attorneys and typically favor the builder. Key provisions may address construction timelines, change orders, deposit schedules, dispute resolution, and limitations on remedies.
- Completion timelines and extensions
- Financing requirements
- Upgrade pricing terms
- Appraisal contingencies
- Cancellation provisions
Inspection Milestones
Unlike resale homes, new construction involves multiple phases of building. Buyers often benefit from inspections at key stages, such as pre-drywall and final completion, to identify issues before walls are closed and systems are fully installed.
Incentives and Upgrade Strategy
Builders frequently offer incentives such as closing cost assistance, interest rate buydowns, or design center credits. These incentives may be tied to preferred lenders or vendors and can affect financing flexibility and overall pricing.
Documentation and Communication
Keeping written records of selections, approvals, timelines, and changes helps prevent misunderstandings. Construction projects involve many moving parts, and documentation ensures expectations remain aligned.
Closing Preparation
Before closing, buyers typically complete a final walkthrough to verify that agreed-upon work is finished and the home is in acceptable condition. Any remaining items should be documented clearly.
First-Year Protection
Most new homes include a builder warranty covering workmanship and structural components for a limited period. Understanding how to document issues and submit claims during the first year is essential to preserving warranty rights.
Need Personalized Guidance?
Every community, builder, and contract is different. Independent representation can help you navigate the process with clarity and confidence.
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Frequently Asked Questions
Do I need an agent for new construction?
Builder representatives work for the builder. Independent agents represent the buyer’s interests throughout the transaction.
Does it cost buyers to have representation?
In many cases, buyer agents are compensated through the transaction rather than directly by the buyer.
Can I bring an agent after visiting a model home?
Some builders restrict representation once a buyer has registered independently, which is why early planning is important.
Are builder incentives negotiable?
Incentives vary by market conditions and builder policies. Evaluating the full package helps determine the true value.
Get Expert Guidance Before You Visit Builders
Registration rules, incentives, and contract terms can limit your options before you realize it. Early protection helps preserve leverage and avoid costly mistakes.

