What may happen next
- The inquiry is routed to the builder or sales team
- The buyer's contact information is entered into a CRM
- A sales representative follows up
- The builder may treat the inquiry as an initial contact for internal registration purposes
What to decide before submitting
- Whether you want independent representation
- Whether an agent should be registered with the builder first
- Whether the builder's registration policy has been confirmed for that community
If you already clicked
Do not assume you have permanently lost representation, and do not assume you can add an agent later. Policies vary. Ask a local new-construction specialist to clarify the builder's rule quickly.
Expert review
Reviewed by Scott Russo, a real estate broker with 20+ years in the Charlotte market, and Nicole Russo, a licensed real estate agent and co-founder who developed New Home Hero's agent-vetting and matching system. Read our editorial standards.
This content is for general educational purposes and does not constitute legal, tax, lending, inspection, engineering, or brokerage advice. Builder policies, contracts, compensation, inspection access, and applicable law vary by builder, community, market, and state. Agency relationships are established through written agreements with the selected brokerage.