Builders have sales teams. Buyers deserve protection — before contracts, incentives, and leverage are gone.
Free Nationwide Buyer Protection — Independent Agents Who Represent You, Not Builders
New Construction Is a Process — Not a Transaction
Buying new construction isn't the same as buying a resale home — but most buyers don't realize that until they're already in the process. The contracts are different. The timelines are different. The negotiation leverage is different. And most real estate agents, even good ones, don't have the specialized experience this process requires. Having an agent isn't enough. The wrong agent in a new construction deal can cost you just as much as having no agent at all.
Contracts are builder-written
Registration rules limit representation
Incentives change quickly
Warranty issues extend long after closing
Model home reps are not your advocate
Timelines Shift
What You Get With New Home Hero
✓ Catch contract problems before they're locked in — builders write these documents to protect themselves, not you
✓ Get upgrades, closing costs, and rate buy-downs the builder never volunteers — most buyers leave them on the table
✓ Stop defects before they're buried behind drywall — the problems that cost the most are the ones you never see
✓ Don't lose your warranty leverage at closing — representation continues through your first year when builders push back hardest
✓ No cost to you — builder-paid representation, the same way it's worked for decades
Getting Protected Takes 2 Minutes
Tell Us About Your Purchase Quick form — your location, timing, and where you are in the process.
We Match You Privately Paired with a vetted Hero Agent based on your market and builder type.
Your Agent Reaches Out Typically within 24–48 hours. Protection starts before you sign anything.
Builder never sees your inquiry. Your information stays with us.
No cost. No obligation. Nationwide network — built agent by agent.
What Buyers Say About New Home Hero Protection
Just exploring?
Everything you need to know before your first model home visit — in one guide.
Frequently Asked Questions
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No. The builder pays your agent's commission, just like in a resale transaction. There is no separate fee for being matched through New Home Hero.
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No. Your inquiry stays with us. We never share your information with builders or their sales teams. Your agent represents you independently.
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You may still be eligible for representation — but timing matters. The sooner you connect with a Hero Agent, the more options you have. Fill out the form and we'll let you know where you stand.
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We independently verify every agent's actual closed new construction transactions — not self-reported claims — before a single buyer is matched.
Proven new construction transaction experience (recent closings)
Builder-contract fluency + ability to flag common risk points
Knowledge of registration rules, incentives, and upgrade strategy
Inspection milestone process (pre-drywall + final walkthrough readiness)
Responsiveness + communication standards (timely updates and documentation)
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The most important thing: don't sign anything or provide your information to the builder's sales team until you understand the registration rules in that community. Many buyers lose their right to independent representation before they even know it's at stake. Connect with a Hero Agent first — even if you're just starting to look.
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There's a narrow window during construction — after framing, plumbing, and electrical are in but before drywall covers everything — when an inspection can catch structural problems that would be invisible after completion. Broken trusses, missing insulation, plumbing errors. Once the walls are up, these issues become hidden and expensive. Most buyers don't know this inspection exists. Hero Agents build it into the process.
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We're actively expanding our network across all 50 states. If we don't have a match in your market yet, we'll let you know and can notify you when one becomes available.
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Many builders require you to name your agent on your very first visit to a model home or sales center. If you walk in without one — or with an agent who isn't registered — you may lose the right to independent representation entirely. This is why timing matters more in new construction than in any other type of home purchase.
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You can. But new construction involves builder-drafted contracts, registration rules, construction milestones, inspection timing, incentive negotiation, and warranty claims that most resale agents rarely encounter. An agent who's great at helping you buy an existing home may not have the experience to navigate a builder's process — and you may not realize the gap until it's too late to correct.
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Builders generally cooperate with buyer agents, but each builder sets its own rules around registration, commission, and access. Some require registration before your first visit. Others have specific deadlines. A Hero Agent already understands these rules for the builders in your market and knows how to navigate them before they become a problem.
Buyer protection only works when it’s secured early.
Most buyers lose representation rights before their first meeting. Don't wait.