Before the builder visit
- Clarify representation status
- Confirm builder registration policies
- Frame the questions to ask about pricing, lot premiums, incentives, and included features
Before and after contract
- Identify transaction deadlines and practical contract issues
- Track deposits, selections, and change orders
- Help compare incentives and preferred-provider offers
- Coordinate inspection timing and builder communication
Closing and first year
- Track final walkthrough and unresolved items
- Help keep documentation organized
- Support communication around early builder or warranty issues consistent with the agent's role and brokerage agreement
Expert review
Reviewed by Scott Russo, a real estate broker with 20+ years in the Charlotte market, and Nicole Russo, a licensed real estate agent and co-founder who developed New Home Hero's agent-vetting and matching system. Read our editorial standards.
This content is for general educational purposes and does not constitute legal, tax, lending, inspection, engineering, or brokerage advice. Builder policies, contracts, compensation, inspection access, and applicable law vary by builder, community, market, and state. Agency relationships are established through written agreements with the selected brokerage.